1. Do you ship across the United States?
Yes, we offer free shipping to all U.S. states.
2. How long does shipping take?
Orders are processed in 1–2 business days and delivered in 3–5 business days.
3. Can I return a product?
Yes, sealed items can be returned within 14 days, and opened/used items within 7 days if defective.
4. How do I initiate a return?
Contact us at contact@elzioks.shop with your order details and reason for return.
5. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment methods through our checkout.
6. Is my payment information secure?
Yes, all transactions are encrypted and securely processed through trusted payment providers.
7. Can I track my order?
Yes, you will receive a tracking number via email once your order is shipped.